>>3745
Там задают целый ряд вопросов.

Account Retrieval Game UID : The UID of your Hacked Account
Hoyoverse Username : The Username you registered on in your Hoyoverse account
(This one is very important as this one can't be changed even if your account was hacked)

Account Registration Date (lost account) : Very Important

> (in case you don't remember try to give a nearby date or if your Battle Chronicle is public in forum then check the "Days Active" and then count back in case you didn't miss even one day playing the game.

> Also if you still have access in game and want to keep note of your account registration date then check when you got Amber in game as she's the 1st character you will get on the very first day of your gaming.

> If you have bought the account from someone else then still this is the only way as that account must be registered on the day they got Amber)

Registration Email : Very Important

> (the email you used to log into game. But in case you bought the account then you need the email the person used to register the account at the first place)

Registration Country/Region : Very Important
Registration City : Important
Registration Platform : Very Important

> (mobile: Android or iOS, PC: OS name, PS: just the version name)

Registration Devices Info : Very Important

> (mobile: Manufacture company and Android or iOS version of it, along with model name,

> PC: Press Windows+R and type "dxdiag", then click on the "save all information", then check the txt file and copy all the information from Machine Name to Memory, also add Graphics Card details along with it. In case you formatted your PC or Laptop then just mention everything except "Machine Name" as that gets changed after every formatting, PS: Just mention the PlayStation details)

Last Device : Very Important

> (mobile: Manufacture company and Android or iOS version of it, along with model name, PC: Press Windows+R and type "dxdiag", then click on the "save all information", then check the txt file and copy all the information from Machine Name to Memory, also add Graphics Card details along with it. PS: Just mention the PlayStation details)

Payment method of the first recharge : Very Important

> (mention what did you use to recharge your account for the first time. F2P players leave it blank, don't mention anything)

The date of your first purchase on the lost account : Important

> (F2P players leave it blank, don't mention anything)

The item of the first purchase : Important

> (Can be Blessing of the Welkin Moon or Gnostic Hymn Battle Pass or just Genesis Crystal and F2P players leave it blank, don't mention anything)

Please upload payment receipts of the lost account : Very Important

> (check your credit card statement, or apple purchase or google play purchase history and upload, mark exact date.

F2P players leave it blank, don't mention anything)

Most recent login time : Very Important

> (Last when you logged in game through any device)

Most frequently used Devices : Very Important

>(Mention the device you used to play most of the time. mobile: Manufacture company and Andriod or iOS version of it, along with model name, PC: Press Windows+R and type "dxdiag", then click on the "save all information", then check the txt file and copy all the information from Machine Name to Memory, also add Graphics Card details along with it. PS: Just mention the PlayStation details)

Other information which can be used as proof of related accounts ownership : Very Important

> (Mention all your 5 star characters, 5 star weapons, Characters with which your Friendship level reached 10, Spiral Abyss Floor. If your Battle Chronicle is public in forum then check the Details from there and write them down as much as possible)

New email addresses which have never been used to create any Genshin Impact account (Please provide ≥2 email addresses in case that one of them is not registerable) : Very Important

> (Type at least 2 email addresses that you have NEVER USED to register on miHoYo or game)

> Have you done any high risk activities which might potentially cause an account lost recently? : Important